Australia-wide delivery
We deliver custom tote bags, apparel, and promotional merchandise across Australia. Express delivery and tracking are available Australia wide.
Our dispatch office is located in Melbourne. If you need something urgently, call us and we will let you know production and dispatch schedules for that day.
Express and same-day options
Express delivery is available for many orders. Turnaround times vary by product — plain cotton tote bags may qualify for same-day express shipping, while printed and specialty products typically require production time before dispatch.
For current turnaround estimates by product type, see our Support page or contact us before ordering if you have a fixed deadline.
Pick up in Melbourne
You may be able to pick up your order from our Melbourne dispatch office. Call us to confirm availability and arrange a suitable time.
International shipping
We can ship internationally for customers outside Australia. Please include your overseas delivery requirements when you place your order or contact us for a quote.
Tracking your order
Once your order is dispatched, we will provide tracking details where available so you can follow delivery progress.
Returns and refunds
We want you to be happy with your order. Returns, replacements, and refunds may be available depending on the product type and the reason for the return.
For full details on plain versus customised products, timeframes, and how to request a return, please read our Returns Policy.
Need help?
If you have questions about shipping, delivery, or returns, contact our sales and support team.
